Unemployment insurance provides employees, whose jobs have been terminated through no fault of their own, financial assistance for a given period of time or until they find a new job. Unemployment payments are intended to provide an unemployed employee time to find a new job equivalent to the one lost without financial distress adjustment.
The Department of Workforce Development makes a request for information, which is sent to our external unemployment agency, Thomas & Thorngren. T&T will send the information to the manager, and the manager will reply to T&T with information and supporting documentation. T&T will send all supportive documents to the Department of Workforce on behalf of Goodwill Industries.
The purpose of this module is to offer managers a resource to best manage performance documentation, and increase personal knowledge on the unemployment process.